Refund & Cancellation Policy

1. Overview & Fair Billing Commitment

At businessfy, we believe in fair, transparent, and hassle-free billing. Whether you are an early Founding Member or an active monthly subscriber, our refund and cancellation terms are designed to be straightforward and customer-friendly.

2. 14-Day Money-Back Guarantee (Founding Cohort & Annual Plans)

We offer a 14-day no-questions-asked money-back guarantee on all Founding Member annual plans and annual subscription upgrades.

• If within 14 days of your initial purchase you determine that businessfy does not suit your operational workflow, simply contact our support team at support@businessfy.ai.
• We will process a 100% full refund back to your original payment method via Stripe.
• Refunds typically post to your credit card or bank account within 5 to 10 business days depending on your financial institution.

3. How to Cancel Your Subscription

You can cancel your subscription at any time with zero friction:

• Self-Serve Cancellation: Navigate to your Workspace Settings → Billing & Plan inside the application (https://businessfy.ai/hub) and click “Cancel Subscription”.
• Via Support: Alternatively, you can email support@businessfy.ai from your registered account email with the subject line “Cancellation Request” and our team will process it within 24 hours.
• Effect of Cancellation: When you cancel a subscription, your workspace will remain fully active until the end of your current paid billing period. You will never be charged for subsequent billing cycles.

4. Monthly Subscriptions

For standard monthly subscriptions, fees are charged in advance for each 30-day billing cycle. Cancellations take effect at the conclusion of the current month. While recurring monthly charges are non-refundable once the billing cycle has begun, you may request an exception for accidental duplicate billings or technical service outages.

5. Statement Billing Descriptor

All authorized transactions processed through Stripe will appear on your bank or credit card statement as:

BUSINESSFY or BUSINESSFY.AI

6. Contact Billing Support

If you have any billing discrepancies, invoice questions, or refund inquiries, our priority support team is ready to assist:

Billing Support Email: support@businessfy.ai
Response Time: Within 24 hours (Monday – Friday)
Website: https://businessfy.ai